The EDI Q/A Lead will conduct comprehensive software testing, as well as some business analysis for EDI solutions under development by spice™ Technology Group. This position will also develop and/or refine testing processes and standards. The position will require extensive collaboration with the various internal teams (Business Analysts, Project Management, Development and Support teams) as well as external customers and trading partners.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Design and implement testing plans for the company’s software products and solutions, including automation of testing processes.
• Work as a liaison between the end-users and developers to clearly define project requirements
• Identify procedures and scenarios for the quality control of products and solutions
• Process product reviews and inform the development team of defects and/or errors
• Communicate quantitative and qualitative findings from test results to the Development Team
• Monitor efforts to resolve product issues and track progress
• Identify areas for improvement to enhance product efficiency
• Documentation of testing results, and support procedures to address at-risk issues
• Responsible for other reasonable and related duties as assigned

QUALIFICATIONS:

REQUIRED:

• College Degree, or equivalent experience
• Minimum 3 years IT experience as a QA analyst, IT help desk or similar IT background
• Experience in effectively communicating and building relationships with internal and external partners
• Demonstrated ability to adapt to new technologies and skills
• Positive and effective customer support experience
• Experience managing multiple projects and tasks

PREFERRED:

• Experience working with EDI software
• Software testing: 1 year
• Business analysis: 1 year
• Basic knowledge and understanding of EDI (ANSI X12)
• Understanding of data integration concepts & best practices
• Familiarity with CLEO Clarify and CLEO Harmony

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to be considered a resource for others, helping clarify somewhat complex problems, adapting or modifying established approaches as needed.
• Anticipates consequences of actions, potential problems, or opportunities for change.
• Actively seeks help in gathering resources, soliciting input, and using a variety of techniques to reach a solution.
• Ability to translate technical or procedural information into specifications or action plans and to convey technical or complex information to others in non- technical terms.
• Ability to assist in formulating recommendations for difficult problems, and to make recommendations for solving problems of moderate complexity.
• Ability to establish and lead project timelines or short-term goals.
• Understands and follows standard operating procedures.
• This Job Is Ideal for Someone Who Is:
  • Dependable — more reliable than spontaneous
  • Detail-oriented — would rather focus on the details of work than the bigger picture
  • High stress tolerance — thrives in a high-pressure environment.

spice™ is a leading Supply Chain Data Network provider.  Our SaaS applications power Fortune 500 supply chains by helping them transform into Digital Supply Chains. spice™ integrates Trading Partners on to our cloud platform, which enables them to seamlessly exchange supply chain business data across disparate business applications and deliver the perfect order to their customers.  Our SaaS solutions include Catalog Management, Vendor Drop-Ship,  EDI/B2B Order Management, Trading Partner Onboarding and Supply Chain Analytics. Our reputation as innovators in retail, manufacturing, distribution & logistics technology has quickly propelled us to over 3,500 subscription clients, from mid-market stars to multi-national giants.