EDI Business Analyst

The EDI Business Analyst will translate the customer’s business needs and requirements into technical solutions, as well as integration testing for EDI solutions under development by spice™ Technology Group.  The position will require extensive collaboration with the various internal teams (Project Management, Development, QA and Support teams) as well as external customers and trading partners.


  • Work as a liaison between the end-users/customers and developers to clearly define project requirements and document the resulting technical requirements.
  • Identify procedures and scenarios for the quality control of products and solutions
  • Communicate quantitative and qualitative findings from test results to the Development Team
  • Monitor efforts to resolve product issues and track progress
  • Identify areas for improvement to enhance product efficiency
  • Documentation of testing results, and support procedures to address at-risk issues
  • Responsible for other reasonable and related duties as assigned



  • College Degree, or equivalent experience
  • IT experience as a EDI analyst, business analyst, IT help desk or similar IT background
  • Experience in effectively communicating and building relationships with internal and external partner
  • Familiarity with operational processes in retail and warehousing environments
  • Demonstrated ability to adapt to new technologies and skills
  • Positive and effective customer support experience
  • Experience managing multiple projects and tasks


  • Experience working with EDI software
  • Software testing: 1 year
  • Business analysis: 1 year
  • Basic knowledge and understanding of EDI (ANSI X12)
  • Understanding of data integration concepts & best practices
  • Familiarity with CLEO Clarify and CLEO Harmony


  • Ability to understand customer business processes and needs
  • Ability to be considered a resource for others, helping clarify somewhat complex problems, adapting or modifying established approaches as needed.
  • Anticipates consequences of actions, potential problems, or opportunities for change.
  • Actively seeks help in gathering resources, soliciting input, and using a variety of techniques to reach a solution.
  • Ability to translate technical or procedural information into specifications or action plans and to convey technical or complex information to others in non- technical terms.
  • Ability to assist in formulating recommendations for difficult problems, and to make recommendations for solving problems of moderate complexity.
  • Ability to establish and lead project timelines or short-term goals.
  • Understands and follows standard operating procedures and workflows.

This Job Is Ideal for Someone Who Is:

  • Analytical thinking – always analyzing the strengths and weaknesses of a particular course of action
  • Problem Solver – does not get intimidated by challenging problems and finds solutions
  • Dependable — more reliable than spontaneous
  • Detail-oriented — would rather focus on the details of work than the bigger picture
  • High stress tolerance — thrives in a high-pressure environment

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