Industries / Retailers

Retailers

The SPICE™ Supply Chain Collaboration Platform helps retailers bring every supplier, whether on EDI or not, into one governed process for item setup, orders, shipments and invoices, so the shelf and the storefront deliver what the brand promises.

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Bring every supplier into the customer experience your brand promises

Improve supplier onboarding, confirmations, changes, ASNs, receiving, invoice match, compliance and product data.

You buy from hundreds of suppliers across categories. Your customers never see them, but they feel every on-time delivery, every right item and every complete product page. Many vendors, large and small, aren’t digitally enabled. SPICE™ brings every one of them into the same governed process. Your supply chain is your customer experience.

One P2P process across trading partner channels
Earlier confirmation and shipment visibility
Cleaner receiving and invoice data
Supplier-friendly digital participation

Representative solution pattern

A representative pattern, not a customer case study. Vendors connect by EDI, API, portal and documents. Carriers and 3PLs collaborate on the shipments moving to your distribution centers and stores. Your ERP stays the system of record.

Onboard the supplier base Coordinate rollout and testing with SPICE Connect™ and SPICE iKompli™.
Govern confirmations and ASNs Use SPICE Web OMS™ to keep supplier responses connected to the PO.
Improve item data at the source Use SPICE Catalog™ to validate supplier submissions before publishing.
Connect receiving and invoice context Use SPICE Insight™ to relate orders, shipments, receipts and invoices, and resolve exceptions sooner.

Start anywhere, go anywhere: procure-to-pay, item setup, visibility and transportation and contract warehousing all run on the same platform, so you add each one in any order.

The SPICE™ products retailers use

SPICE Web OMS™

Gives vendors not on EDI a guided way to confirm orders line by line, respond to changes, build ASNs with carton and label detail, and submit invoices by web, mobile or spreadsheet.

SPICE Digital Document Service™

Turns vendors’ emailed and PDF documents into validated transactions linked to the right order.

SPICE iKompli™

Lets EDI vendors test against your maps and rules on their own before they go live.

SPICE Catalog™

Collects vendor product data through EDI 832, data pools, spreadsheets, files or a web portal, checks it against your category requirements and publishes approved items.

SPICE Insight™

Connects each PO to its confirmation, ASN, receipt and invoice, with exceptions and vendor scorecards for your vendor compliance program.

SPICE Connect™

Runs vendor outreach, onboarding and ongoing support.

SpicY™ is built in. Your team can ask in plain language which POs are still unconfirmed or which shipments are late, and see the evidence behind the answer.

A change in the business creates a chance to close the gaps

ERP migration or new enterprise architecture
Trading partner network expansion or M&A
Digital transformation or vendor compliance requirements
Manual onboarding, order entry or exception follow-up

IT and architecture leaders evaluate the platform with merchandising, supply chain, operations and finance stakeholders.

The SPICE™ platform

The SPICE™ platform for retailers

Every part runs on one platform, linked to your ERP. Select any part to explore it.

Your ERPWMS · TMS · OMS stay the system of record

SuppliersProcure-to-pay SPICE Web OMS™Supplier collaboration without EDI

SPICE™Supply Chain Collaboration Platform

SPICE DDS™Documents in, transactions out SPICE Catalog™Product data in, validated SPICE iKompli™Trading partner certification

SPICE Insight™Visibility across every transaction SPICE Connect™The managed team around it

Customers, dealers & retailersOrder-to-cash SPICE Trade™B2B ordering for non-EDI customers

Carriers & 3PLsLogistics

FAQ

Frequently asked questions

What is retail EDI?

Retail EDI is the electronic exchange of purchase orders, acknowledgments, advance ship notices, invoices and product data between a retailer and its vendors. SPICE™ runs retail EDI with vendors that support it and gives the rest a web, spreadsheet or document-based way to take part, so every vendor follows the same rules.

Our vendors won't adopt another portal. How does that work?

Vendors choose the channel that suits them. Those on EDI connect directly. Others use SPICE Web OMS™ by web, mobile or spreadsheet, or keep emailing documents that SPICE Digital Document Service™ turns into transactions.

How does SPICE support vendor compliance?

SPICE iKompli™ certifies EDI vendors against your requirements before go-live. SPICE Web OMS™ guides non-EDI vendors through compliant ASNs and labels. SPICE Insight™ scores every vendor on on-time, complete and accurate performance, so compliance conversations rest on transaction evidence.

We don't have room for a big IT project. How much do we have to take on?

As much or as little as you choose. Start anywhere, go anywhere: you can begin with any process and add others in any order. SPICE Connect™ runs onboarding and support, so your team sets the rules without managing every connection.

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Connect supplier execution to the retail customer experience

Review supplier participation, P2P execution, inbound logistics and exception management across your retail network with the SPICE™ team.

Prefer to call or email? Contact SPICE™