SPICE™

Why SPICE™

Your supply chain is your customer experience. SPICE™ connects the participation, process and service required to deliver it, on one collaboration platform between your ERP and every trading partner.

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Your supply chain is your customer experience.

Start with the business outcome, then connect the participation, process and service required to deliver it.

Both sides of the transaction Procure-to-pay and order-to-cash share a collaboration platform, with logistics running through both. See the platform.
Elevate your customer experience Order accuracy, reliable commitments, timely status and faster issue resolution support the experience your brand promises.
Supply chain orchestration Connect transaction context, dependencies and actions across sites, channels and geographies. See process orchestration.

SPICE™ versus the usual approach

Evaluate the approach against the work you need done. Most alternatives solve one piece and leave the rest to your team. SPICE™ connects the pieces in one governed process.

The usual approach	The work it leaves you	The SPICE™ approach
EDI connectivity alone	Non-EDI participation, business context and rollout	EDI, APIs, portals and documents feeding governed processes
Separate B2B storefront	Another downstream integration and status model	SPICE Trade™ extends the established order-to-cash backbone
Document extraction service	Validation, correction and continued collaboration	SPICE Digital Document Service™ connects extraction to the enterprise transaction lifecycle
Generic BI	Rebuilding document relationships and exception logic	SPICE Insight™ uses supported transaction context and sequencing to flag and resolve exceptions
DIY integration program	People for onboarding, rollout and ongoing incidents	SPICE Connect™ combines technology and accountable managed services
Separate tools for buying and selling	Two sets of integrations and rules, with no link between a supplier delay and a customer promise	Procure-to-pay and order-to-cash on one collaboration platform, with logistics running through both
Every trading partner must change format	Custom mapping projects and trading partners who can’t comply	Native middleware translates X12, EDIFACT, IDoc and JSON, so trading partners keep the format they send
One shared cloud, take it or leave it	Security and data-boundary objections that stall the decision	SaaS or BYOC: the same platform, fully deployed in your own cloud when you need it

What we value

Operational honesty

Scope timelines, controls and outcomes against the actual requirements.

Trading partner agnostic

Meet different systems, standards and participation capabilities.

Built, not bolted

Share transformation, visibility and embedded assistance across the platform. See embedded SpicY™ AI.

Predictable pricing that flexes to your needs

No surprise fees. Your price changes only when your volume changes or you add products.

Proof you can explore

Follow a transaction

Explore how each channel joins the same procure-to-pay or order-to-cash lifecycle.

Map your operating model

Representative manufacturer, retailer and distributor patterns show how the platform fits each business.

Review the responsibilities

See how SPICE™ manages setup, rollout and global technical and business support.

The SPICE™ platform

One platform between your ERP and every trading partner

Suppliers, customers, carriers and 3PLs connect through one governed platform, with your ERP as the system of record. Select any part to explore it.

Your ERPWMS · TMS · OMS stay the system of record

SuppliersProcure-to-pay SPICE Web OMS™Supplier collaboration without EDI

SPICE™Supply Chain Collaboration Platform

SPICE DDS™Documents in, transactions out SPICE Catalog™Product data in, validated SPICE iKompli™Trading partner certification

SPICE Insight™Visibility across every transaction SPICE Connect™The managed team around it

Customers, dealers & retailersOrder-to-cash SPICE Trade™B2B ordering for non-EDI customers

Carriers & 3PLsLogistics

FAQ

Frequently asked questions

What should we look for in an EDI provider?

Look beyond document transmission. Ask whether the provider can connect trading partners that don't use EDI, run both procure-to-pay and order-to-cash, relate documents to the orders they belong to and show business users what needs action. Then ask who supports your trading partners after go-live, and whether the deployment model fits your security and data requirements.

How is SPICE™ different?

SPICE™ is a collaboration platform and a governed process, not just connectivity. Procure-to-pay and order-to-cash run on one platform with logistics running through both. Every trading partner takes part, EDI or not, and native middleware means they don't have to change format. Visibility comes with exception management. SPICE Connect™ provides an accountable managed service, and you can run the platform as SaaS or in your own cloud (BYOC).

How does SPICE™ pricing work?

Predictable pricing that flexes to your needs. There are no surprise fees: charges change only with your volume or when you add products. A consultation is the best way to scope pricing against your processes and volumes.

Can SPICE™ work with the ERP we already run?

Yes. SPICE™ is ERP-agnostic. It sits between your ERP and your trading partners, connects through EDI, APIs and files, and delivers validated, ERP-ready transactions. Your ERP stays the system of record. That also means an ERP change, an acquisition or a new business unit doesn't force you to rebuild how your trading partners connect.

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See SPICE™ side by side with the way you work today

Walk through the comparison for your own process and trading partners with a SPICE™ platform specialist.

Prefer to call or email? Contact SPICE™