Supply chain collaborationManufacturers & brands Meet embedded SpicY™ AI

Industries / Manufacturers & brands

Manufacturers & brands

The SPICE™ Supply Chain Collaboration Platform helps manufacturers and brands connect suppliers on the buying side and dealers, distributors and retailers on the selling side, with carriers and 3PLs moving goods on both sides, on one platform linked to their ERP.

Win customers while connecting both sides of your supply chain

Connect supplier-side procure-to-pay, customer-side order-to-cash and the logistics that runs through both, on one collaboration platform with one governed process.

Your customers judge you on whether the order arrives complete, on time and correctly invoiced. That depends on suppliers keeping their promises to you, and on your order desk keeping its promises to customers. Your supply chain is your customer experience, and for a manufacturer it runs in both directions.

  • Digitize long-tail suppliers
  • Reuse O2C integrations for non-EDI buyers
  • Connect shipments to customer service
  • Add processes without a second platform

Representative solution pattern

A representative pattern, not a customer case study. Suppliers connect by EDI, API, portal and documents. Customers connect by EDI, API, SPICE Trade™ and SPICE Digital Document Service™. Carriers and 3PLs collaborate on shipments and warehouse activity across both sides. Your ERP stays the system of record.

Start anywhere, go anywhere: each process runs on the same platform, so you can add the next one in any order without a second integration project.

The SPICE™ products manufacturers use

SpicY™ is built in. Your team can ask in plain language which orders are still missing a supplier confirmation or a ship notice, and see the transaction evidence behind the answer.

A change in the business creates a chance to close the gaps

  • ERP migration or new enterprise architecture
  • Trading partner network expansion or M&A
  • Digital transformation or vendor compliance requirements
  • Manual onboarding, order entry or exception follow-up

IT and architecture leaders evaluate the platform with procurement, operations, customer service and finance stakeholders.

FAQ

Frequently asked questions

What is manufacturing EDI?

Manufacturing EDI is the electronic exchange of orders, acknowledgments, shipment notices and invoices between a manufacturer and its suppliers, customers, carriers and warehouses. SPICE™ handles EDI with the trading partners that use it and gives everyone else a digital alternative, so both your buying and selling sides run through one governed process.

Can our dealers and distributors order from us without EDI?

Yes. SPICE Trade™ gives them a digital way to buy, with account-specific catalogs, contracted pricing, order tracking and invoice access. Customers who prefer to email purchase orders can keep doing so: SPICE Digital Document Service™ turns those orders into validated, ERP-ready transactions.

Do we have to connect suppliers and customers at the same time?

No. Start anywhere, go anywhere: you can begin with any process, on either side, and add others in any order. Because both sides run on the same platform, each new process reuses the rules, integrations and support already in place.

How does SPICE handle a new brand or acquired business?

A new brand, region or acquired business joins the platform you already run. Its suppliers and customers connect to the same governed processes, and SPICE Connect™ can run the onboarding, so you don't rebuild the integration layer each time the business changes.

Talk to a platform specialist

Connect the supply chain behind your customer promise

Review supplier, customer and logistics trading partner processes across your manufacturing and distribution network with the SPICE™ team.

Prefer to call or email? Contact SPICE™

A SPICE™ platform specialist will reply within one business day.