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SPICE™

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A SPICE™ consultation is a focused first conversation for manufacturers, retailers and distributors about the supply chain process you want to improve, the trading partners involved and where the SPICE™ Supply Chain Collaboration Platform fits.

Tell us where orders, shipments or invoices break down.

Describe where trading partner participation, transaction context or operating ownership is breaking down, and we’ll plan a focused first conversation around it. The consultation starts with your business, not a product tour.

What would you like to improve?

  • Your priority process and trading partner population: procure-to-pay, order-to-cash, logistics and 3PL, product data, or trading partner onboarding.
  • Your current ERP, B2B and document channels How each trading partner group sends transactions today, by EDI, API, portal, email, PDF or spreadsheet.
  • Business rules, deployment and governance needs, including whether you want SaaS or BYOC in your own cloud.
  • Onboarding and global support responsibilities, and what your own team keeps.

Consultations usually include IT leaders (VP IT, CIO or enterprise architect) and the supply chain, operations or finance people who live with the process every day. You leave with a clearer picture of how SPICE™ would fit your process.

Contact SPICE™

  • New to SPICE™? Use the consultation form to tell us about your priority process.
  • Already using SPICE™? Call 1-888-400-7950 or contact your SPICE™ team.
  • Connecting to a company that runs its program on SPICE™? Contact the onboarding team named in that company’s program communication. They manage your setup, testing and go-live.

Prepare your consultation brief

Choose your priority process and tell us what you’d like to improve. A SPICE™ platform specialist will follow up to plan the conversation.

A SPICE™ platform specialist will reply within one business day.

FAQ

Frequently asked questions

Who should attend a SPICE™ consultation?

Bring the person who owns the decision and the people who live with the process. For most manufacturers, retailers and distributors that means an IT leader, such as a VP IT, CIO or enterprise architect, plus someone from supply chain, operations or finance who knows where orders, shipments or invoices break down today.

What should I prepare before the consultation?

Pick the process that matters most to you, such as procure-to-pay, order-to-cash or logistics. Have a rough count of your trading partners and how they send transactions today: EDI, API, portal, email, PDF or spreadsheet. Note your ERP and any business rules, deployment or governance requirements that a solution must meet.

How do I reach SPICE™ directly?

Call 1-888-400-7950, email excited@spicetg.com, or visit the head office at 2425 Matheson Boulevard E, 8th Floor, Mississauga, ON L4W 5K4.

I'm a supplier or customer asked to connect to SPICE™. Who do I contact?

If a company you trade with runs its program on SPICE™, contact the onboarding team named in that company's program communication. They manage your setup, testing and go-live. The consultation form on this page is for manufacturers, retailers and distributors evaluating SPICE™ for their own trading partner ecosystem.