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SPICE™ Glossary / Credit/debit adjustment (EDI 812)

Credit/debit adjustment (EDI 812)

A credit/debit adjustment (EDI 812) is the X12 transaction one trading partner sends to notify the other of a credit or debit to an invoice or account, with the reason.

The 812 explains money that changes outside the original invoice. A buyer may send a debit for a shortage, damaged goods, a pricing difference or a compliance violation; a supplier may send a credit for a return or a promotional allowance. Each adjustment references the related invoice and PO numbers and gives the amount, whether it is a credit or a debit, and a reason code describing why.

The 812 usually appears after the invoice (EDI 810) and the receipt have been compared. It often relates to a payment explained in a remittance advice (EDI 820), where the payer takes the adjustment. In retail, many debits come from vendor compliance programs: a late or inaccurate advance ship notice, a label error or a missed delivery window can each lead to a chargeback communicated this way.

For suppliers, 812s are an early warning. Each one is a deduction to check, accept or dispute, usually against a deadline. Vague reason codes, adjustments that can’t be traced to a specific shipment and backlogs of unreviewed debits are common, and deductions that go unchallenged come straight out of margin.

How SPICE™ handles it

SPICE Web OMS™ gives suppliers one place to see claims, shortages and deductions linked to the order, shipment and invoice they relate to, and to respond with evidence instead of email threads. Because most compliance debits start with an avoidable document error, SPICE™ EDI certification and compliance focuses on catching those errors before anything ships.

FAQ

Frequently asked questions

Who sends an EDI 812?

Either side. Buyers typically send debits for shortages, pricing differences or compliance violations; suppliers can send credits or debits for returns, allowances or corrections.

How is an EDI 812 different from an EDI 820?

The 812 describes a single adjustment and its reason. The 820 describes a payment, which may include several invoices and adjustments netted together.