Connect every trading partner with one accountable team behind the network.
Products / SPICE Connect™
SPICE Connect™
SPICE Connect™ is a managed service: it combines EDI and B2B integration technology with the services required to build, migrate, onboard and operate a global trading partner program.
SPICE Connect™: a managed program between limited internal capacity and every trading partner
When your team has limited internal capacity, SPICE Connect™ runs trading partner integration for you. Documents arrive by EDI, API, portal, PDF, email or spreadsheet; the SPICE™ team handles program setup, implementation, trading partner rollout, production support and accountable operations; and suppliers, customers, carriers and 3PLs stay connected.
Limited internal capacity
: SPICE Connect™ is a managed service run by the SPICE™ team.
- EDI: Every EDI standard and trading partner specification.
- API: APIs to trading partner platforms and your own systems.
- Portal: A web portal for trading partners without EDI.
- PDF: PDF documents become structured transactions.
- Email: Orders that arrive by email are read and converted.
- Spreadsheet: Item and vendor data checked before it reaches your ERP.
Connect™ (SPICE Connect™)
- Program setup: We plan the program around your trading partners and priorities.
- Implementation: Maps, connections and rules built and tested for you.
- Trading partner rollout: Every trading partner onboarded and certified.
- Production support: The SPICE™ team watches production and resolves issues.
- Accountable operations: One team accountable for the program, end to end.
The problem
EDI programs often fall short when technical integration, trading partner outreach, testing and production support are divided across vendors and internal teams.
SPICE Connect™ is built for IT and integration leaders responsible for a global trading partner program.
What it does
- EDI, API and file-based connectivity
- ERP, WMS, TMS and B2B integration
- Program design, mapping and migration
- Trading partner onboarding and rollout
- 24×7 global technical and business support
- Monitoring, escalation and production operations
How SPICE Connect™ works
- Design Scope the trading partner population and channels; agree the enterprise process and support responsibilities.
- Connect Establish connectivity, maps and ERP interfaces. Diagnose AS2 or SFTP issues with the trading partner.
- Test Validate syntax and business rules against the enterprise requirements; use SPICE iKompli™ where applicable.
- Onboard Manage rollout waves, communication, readiness and production handoff.
- Operate Monitor production and resolve technical issues and business questions, including ASN corrections, with 24×7 global support.
An explanation of the workflow using representative data; implementation reflects the enterprise rules and integration scope.
For the enterprise and the trading partner
For the enterprise: more consistent execution. Extend digital coverage while giving the internal team a clear owner for onboarding, incidents and ongoing changes.
For the trading partner: a clearer way to participate. Get practical technical and business help from the first test through production.
Why this approach
Address the process around the technology. A DIY stack still needs people to coordinate outreach, maps, rollout and incidents. SPICE Connect™ combines the technology and the accountable operating team.
Its role in the SPICE™ platform
A managed service on the SPICE™ platform. SPICE™ native middleware provides transformation and routing, SPICE iKompli™ supports certification and SPICE Insight™ provides visibility and exception management.
The SPICE™ platform
Where SPICE Connect™ fits
The highlighted parts run this process. Every other part runs on the same platform. Select any part to explore it.
Your ERPWMS · TMS · OMS stay the system of record
FAQ
Frequently asked questions
Who is SPICE Connect™ for?
IT and integration leaders responsible for a global trading partner program.
How does it connect to our existing systems?
SPICE Connect™ is designed around your supported enterprise interfaces and transaction scope. It provides the connectivity and operational ownership, while SPICE™ native middleware provides transformation: it translates X12, EDIFACT, IDoc and JSON, so trading partners don't change format. Your ERP stays the system of record.
Can we start with one process or trading partner group?
Yes. Scope a priority process or trading partner group first, then extend the relevant shared integration, visibility and support services as requirements change.
How long does implementation take?
Timing depends on interfaces, document scope, business rules, deployment needs and trading partner readiness. SPICE™ establishes a rollout plan after discovery; there is no universal go-live promise.
Where does SpicY™ fit?
SpicY™ is built into the SPICE™ platform that SPICE Connect™ operates; it isn't a separate purchase. Embedded SpicY™ assistance is available in applicable SPICE™ workflows for status, explanation, reporting and defined work. Its scope and controls are confirmed in solution design.
Talk to a platform specialist
Put one accountable team behind your trading partner program
Bring your trading partner population, channels and support model, and see SPICE Connect™ in your operating model.