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EDI certification and vendor compliance for retailers

SPICE™ retail vendor compliance lets retailers certify EDI vendors against their own maps and business rules through self-service testing, guide vendors not on EDI through the same requirements, and score every vendor after go-live.

Retail vendor compliance starts before the first PO

Your vendor compliance manual sets out how every supplier must acknowledge orders, build ASNs, label cartons and invoice. The rules are clear on paper. In practice, each new EDI vendor is tested by email, one thread at a time, and a vendor that was rushed through goes live with documents your receiving and accounts payable teams can’t use.

The cost shows up later: a missing or inaccurate ASN slows receiving at the distribution center, an invoice doesn’t match the PO, and the dispute becomes a chargeback conversation that strains the vendor relationship. Meanwhile, many of your vendors aren’t on EDI at all, so the same requirements reach them as a PDF manual and a lot of follow-up.

What gets in the way

  • Certification depends on your EDI team’s inbox Every vendor needs specs, test files, error explanations and retests.
  • Onboarding waves stall A new category, a private label program or a seasonal assortment brings dozens of vendors at once.
  • Non-EDI vendors fall outside the program Your rules exist, but nothing enforces them before a document arrives.
  • Compliance conversations lack evidence Chargebacks are disputed because neither side sees the same transaction history.

One compliance standard for every vendor

EDI certification and compliance on the SPICE™ Supply Chain Collaboration Platform applies your requirements at three points.

01

Before go-live

SPICE iKompli™ lets EDI vendors test their acknowledgments, ASNs and invoices against your maps, data requirements and business rules on their own. They get instant results showing which rule failed, correct and retest, and your team sees every vendor’s progress in one view. A vendor is certified only when it passes every required scenario, and you approve go-live. Vendors ask fewer routine questions of your team, because SpicY™ answers common ones with responses you have approved.

02

For vendors not on EDI

SPICE Web OMS™ guides them through line-level confirmations, ASNs with carton and label detail, and invoices, with your validations applied before anything is submitted. Compliance is built into the workflow instead of checked afterward.

03

After go-live

SPICE Insight™ connects each PO to its confirmation, ASN, receipt and invoice, flags exceptions and scores vendors on on-time, complete and accurate performance across EDI and non-EDI vendors alike. Compliance reviews rest on transaction evidence both sides can see.

SPICE Connect™ runs vendor outreach, onboarding and support, so a large wave doesn’t become a project for your EDI team. The same certification approach applies to carriers and 3PLs that exchange EDI with you.

Compliance across every vendor process

Certification connects to the rest of your vendor processes on the same platform. Vendors that aren’t digitally enabled follow the same rules in procure to pay for retailers, and item data is checked at the source with vendor product data for retailers. Learn more about how SPICE™ supports retailers.

What changes

01

Clean data

Vendors prove their documents meet your rules before they send production transactions.

02

Perfect order

ASNs, receipts and invoices line up with the PO, so fewer disputes reach the chargeback stage.

03

More control

You set the standard once, see every vendor’s status and decide who goes live. It runs alongside your existing EDI platform or VAN.

FAQ

Frequently asked questions

What is retail vendor compliance?

Retail vendor compliance is the set of requirements a retailer's vendors must meet when they exchange orders, acknowledgments, ASNs, labels and invoices. SPICE™ supports it before go-live with self-service EDI certification, during each transaction with guided workflows for vendors not on EDI, and after go-live with vendor scorecards.

Can our EDI vendors certify without our EDI team's help?

For routine testing, yes. Vendors access your requirements, submit test documents, see which rule failed and retest in SPICE iKompli™. SpicY™ answers common questions with your approved responses. Your team steps in for unusual issues and approves each vendor for go-live.

How do vendors who aren't on EDI meet our requirements?

They use SPICE Web OMS™ to confirm orders, build ASNs with carton and label detail and submit invoices, with your validations applied before anything is submitted. They follow the same rules as your EDI vendors without buying EDI software.

Does this replace our EDI platform or VAN?

No. SPICE iKompli™ handles testing and certification alongside your existing EDI platform or VAN. Certified vendors move into whichever production environment you already run.

Talk to a platform specialist

Make vendor compliance part of every onboarding wave

Tell us about your vendor compliance requirements and your next group of vendors to onboard, and we’ll show you how SPICE iKompli™ and SPICE Web OMS™ apply one standard to all of them.

Prefer to call or email? Contact SPICE™

A SPICE™ platform specialist will reply within one business day.