Transportation & contract warehousing for manufacturers

Your order desk confirms the order. Then the work passes to other companies. A contract warehouse picks, packs and ships it. A carrier accepts the load, or doesn’t. Your retailer, dealer or distributor customer expects a shipment notice that matches what left the dock and an invoice that matches what arrived.

For many manufacturers, that handoff runs through several carriers and 3PLs, often different ones by brand, plant or region. Some exchange EDI. Others send emails, spreadsheets and paper. When a warehouse’s shipping advice is late, the shipment notice to your customer is late too. Your supply chain is your customer experience, and for a manufacturer the final step is usually in someone else’s building.

Contract warehouses are where customer orders turn into shipments, so SPICE™ keeps their work tied to the order.

• SPICE Connect™ integrates your 3PLs and carriers with your ERP, warehouse and transportation systems, runs the rollout and supports the program in production.
• SPICE Web OMS™ gives contract warehouses and carriers that aren’t on EDI a guided web workspace to receive shipping orders, confirm shipments, respond to tenders and post status.

Each warehouse shipping order (940) and shipping advice (945) stays linked to the customer order it belongs to, so order management sees what shipped before the customer asks.

Logistics runs through both sides of the transaction: inbound supplier shipments on the buying side and outbound customer deliveries on the selling side. Your carriers and 3PLs work on the same SPICE™ Supply Chain Collaboration Platform as order to cash for manufacturers and procure to pay for manufacturers, with the same business rules, exception handling and support, so inbound and outbound shipments can be followed in one view. See how SPICE™ works across the business for manufacturers and brands, or the full transportation and contract warehousing solution.